Where to seek medical support as a refugee from Ukraine? What is worth knowing about vaccinations? Where should oncology patients register? What help can pregnant women expect? If you are interested in these questions, here is a base of helpful information.
- Medical assistance for Ukrainian citizens – practical information from the Polish Ministry of Health.
- 800 190 590 – 24-hour NFZ helpline in Ukrainian. By calling, you can find out, among other things: where the nearest pharmacy is, how to deal with coronavirus infection, how to get a referral for a test for SARS-CoV-2 infection and where to take a swab for the test, how to register for COVID-19 vaccination.
- 800 137 200 – teleplatform of the First Contact (TPK) in Ukrainian (open from Monday to Friday from 18:00-8:00 the following day, on Saturdays and Sundays and other public holidays, from 8:00-8:00 the following day.). You can use it if you are suddenly ill, outside the working hours of the POZ.
- Doctors for Ukraine – free consultations in Ukrainian and Russian.
- ENEL-MED Solidarity with Ukraine – medical assistance for Ukrainian refugees (adults and children) in the branches of the ENEL-MED medical centre. You can make an appointment by calling: 22 434 09 09. As part of Primary Health Care, refugees can benefit from free visits to an internist and paediatrician. Facilities:
- Warsaw: Wilanów branch, Ursus, Galeria Młociny;
- Kraków: Wadowicka Ward;
- Katowice: Chorzowska Ward;
- LUX MED Ukraine Assistance Package – You can check the list of facilities offering free urgent medical assistance by using the Infoline: +48 22 45 87 007 between 9:00 and 17:00.
- Free medical assistance – Damian Medical Centre (Warsaw, Piaseczno) free helpline in Ukrainian: 22 566 22 20, open Monday to Friday from 07:00 – 21:00.
- MEDYK RZESZÓW – Help for Ukraine – a free outpatient clinic for refugees in Rzeszów run by the MEDYK Medical Centre (The outpatient clinics include: family doctors, an internist, an ENT specialist, an ophthalmologist, a paediatrician, an allergologist, a pulmonologist, an infectious disease specialist, a psychiatrist, a dermatologist. In addition: ECG, ultrasound, intake and vaccination centre).
- Platform Health for Ukraine– database of specialists who offer free outpatient medical assistance within their practices.
- UA Clinic – the “Bezpieczna Przystań” project at the Ameds Medical Centre (Grodzisk Mazowiecki, Warsaw) carried out with the Polki Mogą Wszystko Foundation and in partnership with the Buddhist Tzu Chi Charity Foundation.
- 800 190 590 – free NFZ helpline for oncology patients from Ukraine, the call is free of charge. The helpline operates 24 hours a day, 7 days a week, also on public holidays.
- The Alivia Foundation – offers help to Ukrainian citizens suffering from malignant tumours. Email contact: email@example.com It is also possible to send a message via Viber at +48 789 414 406 (contact in Ukrainian, Russian, Polish or English).
- Rak’N’Roll – help for Ukrainian oncopatients of the Rak’n’Roll Foundation: support in completing formalities, referral to appropriate specialists/plants, psychological support, also ad hoc assistance: financial, in obtaining basic medicines and medical supplies, in covering the costs of nursing care, rehabilitation, transport, translation of medical documentation.
- +48 519 735 077,+48 517 311 292 – Infoline of the Medical Centre Medyk from Rzeszów, free help for oncology patients.
- Warsaw Genomics – Hotline of Warsaw Genomics and the Oncology Rakiety Foundation for oncological patients of Ukrainian citizens. The helpline is available around the clock on the following telephone numbers
- +48 22 230 25 20 – from 8:00 a.m. to 3:00 p.m. (the line is operated by Warsaw Genomics)
- +48 793 293 333 – from 3:00 p.m. to 8:00 a.m. (the line is operated by the Oncology Rakiety Foundation).
- Information materials on vaccination – leaflet on immunization and selected preventive measures (for parents of children born in Poland, leaflet on the reliability of information on vaccination, leaflet on adverse post-vaccination reactions (NOP), leaflet on pertussis vaccination, leaflet on pneumococcal vaccination.
- Information on COVID-19 vaccination for people from Ukraine.
Help for pregnant women
- List of places in Poland offering help and support for Ukrainian women during the perinatal period – by province.
- Assistance in Warsaw – free obstetric visits to a gynaecologist and ultrasound examinations at every stage of pregnancy.
- Help in Wrocław – The Wrocław Health Centre SP ZOZ invites pregnant women and mothers with children to participate free of charge in the programme “Support for pregnant women – mothers of children up to one year of age – refugees from Ukraine”.
- free layettes for pregnant women (or just after giving birth) – offered by the Warsaw Mat House.
- “Dentists of Ukraine”– from 1 July, surgeries participating in the action “Dentists of Ukraine” offer assistance on commercial terms or under the National Health Fund, provided the patient is eligible, and the surgery has a contract with the National Health Fund).
- Help for refugees suffering from epilepsy – action of the Foundation for the Development of Cybernetic Medicine EMERGEN and the Neurosphera Epilepsy Therapy Centre. Helpline for sufferers: +48 503 924 756, e-mail contact is also possible: firstname.lastname@example.org.
Check the Mapuj Pomoc base
If you are a refugee from Ukraine and are looking for medical assistance, go to our MAP and in the field “Type of services sought/offered” select the category “doctor”. – this way you will find support points in any province or city. In our database you can also search for information on available, free helplines, psychological support and much more.