About us

What is Mapuj Pomoc exactly?

Mapuj Pomoc is the largest nationwide portal where refugees from Ukraine can find various forms of support (MAP) and the most important pieces of advice and guidance (NEWS). Moreover, it’s a service where organizations and institutions can report on their specific needs, as well as inform where and to what extent they offer assistance. To participate, all you have to do is set up an individual ACCOUNT and add an “I’m offering help” and/or “I’m looking for help” announcement. The portal is a valuable tool for all kinds of volunteers, reception centers and information desk workers, as well as other people who have direct contact with Ukrainian refugees on a daily basis.

Who can create an account on Mapuj Pomoc?  

Among others, the portal allows the following types of users to create an account:

supporting refugees from Ukraine. In other words, Mapuj Pomoc brings together any and all organized relief efforts. 

What about individual assistance initiatives?

We do not provide information on individual assistance activities in the portal. If you want to help people in need, e.g. by offering your services as a cultural or language assistant, doctor, lawyer, driver, etc. –  browse our MAP and find an appropriate facility, where you can offer your services.

How do I create an organization account on the portal and put myself on the map?

Registration on MapujPomoc.pl is simple and intuitive. All you need to do is:

After creating an account, you gain the ability to publish advertisements. To do this, you need to:

screen z rejestracji Mapuj Pomoc

Two types of ads can be added to the portal: “I’m offering help” and “I’m looking for help.” Each facility (user) is able to report where, to whom and to what extent it can offer support. Thus they become more visible – both to those in need, as well as to larger humanitarian relief organizations. We include both material assistance (food, personal hygiene products, toys, medicine, furniture, etc.), as well as service assistance (psychological support, language support, extra-curricular activities, accommodation, transportation, etc.) on the map.

At the same time, any organization can also report on its current needs,  therefore increasing its efficiency and establishing various forms of cooperation with other entities. You can describe your activities in the form, add a link to your website and put your aid center on the map.

NOTE: Any newly added offer will appear in the “My Account” tab and on the map only after it has been approved by the administrator. Approval of the offer can take up to 12 hours.

Is it possible to edit published offers and add multiple ones?

Any organization can publish announcements offering help, as well as those asking for support (e.g.: a particular facility offers clothes and food and at the same time is looking for more volunteers to bolster its ranks). It is possible to add several different announcements – for example, if one runs more aid centers. Editing of shared content is not only possible, but also advisable. This will keep all the information up-to-date and thus more useful.

How to use the Mapuj Pomoc search engine?

screen wyszukiwarki Mapuj Pomoc

If you are a volunteer, a reception center worker or if you simply want to check the available forms of support for refugees from Ukraine, go to the MAP tab. That is your main source of information. Tick the box next to the “Find help” option and specify your particular needs (e.g. support from a psychologist, legal assistance, doctor’s visit, etc.). You can browse assistance centers by selecting a specific province, type of facility or using a particular phrase.

If you are conducting aid activities and have the ability to support other organizations (e.g., by sharing resources), select “Donate support” and specify what you can offer (e.g., food, volunteers, sharing rooms/premises, etc.).

>>> The Mapuj Pomoc project has been powered by the knowledge and expertise of the CultureLab Foundation, OttimoAPPS, Mohi.to and Tech To The Rescue.