Free Help Points in the Sexual Health area

HIV and STD testing and treatment available for migrants

A network of cooperating NGOs in the field of sexual health (HIV/STD – sexually transmitted diseases) has been established, initiated by Plan International Poland and the Federation for Women and Family Planning FEDERA – FEDERA Health Center, both members of the Mapuj Pomoc Network. Through this cooperation, the organizations are creating a referral network so that everyone in need of support can access free consultations and counseling, as well as medical, psychological, and legal assistance related to their sexual health.

Free Help Points in the Area of Sexual Health

1. FEDERA Health Center, Federation for Women and Family Planning FEDERA, Plan International Poland

Scope of assistance:

  • Sexual health consultations with a counselor or a doctor
  • Rapid testing for HIV, syphilis, and HCV
  • Medical consultation regarding sexually transmitted infections and information on prevention, including PrEP and PEP (prescription)
  • Psychological and psychiatric support
  • Interpretation into Ukrainian / Russian / English during visits to the FEDERA Health Center (every Tuesday, 4:00–8:00 PM; interpretation is also available on other days by prior arrangement)
  • Webinars and training for people working in the field of sexual health and the broader support sector
  • Educational and informational materials on Sexual and Reproductive Health and Rights

Contact details:

  • Świętokrzyska 30, 00-116 Warsaw (entrance from the corner of the building)
  • Email: centrumzdrowia@federa.pl
  • feedback.poland@plan-international.org
  • Phone: 22 887 81 40
  • Website PL
  • Website UA

Who is it for? Medical, consultation, advisory, psychological, and legal support: primarily people with refugee experience from Ukraine and people from particularly vulnerable groups. Webinars and training are open to people working in the field of sexual health and the broader support sector. General educational and awareness-raising activities: primarily young people living in Poland.

Availability: Until mid-February 2027

2. Foundation for Social Education (FES)

Scope of assistance:

  • In-person testing for HIV, HCV, and syphilis
  • Outreach/mobile testing campaigns
  • Individual support
  • Website for HIV-positive people: www.pozytywnezycie.eu

Contact details:

In-person support:

  • ul. Sewerynów 4/100, 00-331 Warsaw, PKD
  • ul. Nugat 3, Mon–Fri 4:00–8:00 PM, Saturday 10:00 AM–2:00 PM
  • ul. Świętokrzyska 30, Mon–Fri 4:00–8:00 PM, Wednesday 8:00 AM–12:00 PM, Saturday 10:00 AM–2:00 PM

Online support:

  • www.fes.edu.pl
  • Email: sekretariat@fes.edu.pl
  • Phone: 22 646 48 86

Who is it for?

  • People living with HIV
  • People from particularly vulnerable groups

Availability: December 31, 2026.

3. Lambda Warsaw Association

Scope of assistance:

  • Legal advice
  • Psychotherapeutic support packages (12/24 sessions) in Polish, Ukrainian, Russian, and English
  • Art therapy workshops
  • Social/support groups in Polish and Ukrainian
  • Accommodation – emergency/crisis hostel

Contact details:

In-person support:

  • ul. Żurawia 24A/4, 00-515 Warsaw

Online support:

  • www.lambdawarszawa.org
  • warszawa@lambdawarszawa.org
  • Phone: 22 628 52 22

Who is it for?

  • People from the LGBTQI+ community
  • Refugees and migrants

4. Step by Step Foundation

Scope of assistance: 

  • Peer-to-peer consultations, in person and online:
  • Help starting HIV treatment, registering in the healthcare system, and accessing antiretroviral therapy (ART)
  • Consultations on living with HIV and patient rights
  • Consultations on social and legal matters
  • Consultations on legalizing residency
  • Harm-reduction consultations and support in accessing opioid substitution treatment (OST)
  • Consultations on HIV prevention (PrEP)

Psychological support:

  • Individual psychological consultations
  • Support groups

Information support:

  • Information chat

Language support:

  • Help translating documents
  • Support with written communication
  • Interpretation during visits to institutions (in person or remotely)

Social support:

  • Individual support tailored to the person’s needs

Referrals:

  • Referral to appropriate state and non-governmental organizations providing specialized help

Contact details:

  • Help points in Warsaw, Gdańsk, and Wrocław; online services throughout Poland
  • Website

Helpline:

  • +48 505 908 319
  • +48 604 473 786
  • +48 573 335 325
  • Email: stepbystep.pl2@gmail.com

Who is it for? Free services are aimed at adults with migration experience living in Poland who need information, psychological, social, legal, or consultation support.

Special support is directed to:

  • People living with HIV
  • People interested in HIV prevention (PrEP, post-exposure prophylaxis, testing)
  • People who use psychoactive substances, including participants in opioid substitution treatment (OST) programs
  • People from the LGBTQ+ community
  • People facing difficulties legalizing their residency or accessing healthcare or social support systems

Availability: Until February 2027.

5. Prekursor Social Policy Foundation – Center for Integrated Assistance and Harm Reduction

Scope of assistance:

  • Nurse
  • Legal consultations
  • Consultations with an addiction therapy specialist
  • Career counselor
  • Social interventions
  • Crisis interventions
  • Opportunity to have a meal, do laundry, wash up, exchange supplies/equipment
  • Outreach activities
  • Reintegration activities (trips to the cinema, bowling, exhibitions, sports events)
  • Assistance with entering treatment for infectious diseases (help getting an ID photo, obtaining insurance, referral to an Infectious Disease Clinic, support during drug therapy)

Contact details:

  • Aleje Jerozolimskie 83/2, Warsaw
  • prekursor.org
  • Phone: 22 1199273
  • Email: fundacja@prekursor.org

Who is it for? People who use psychoactive substances

Availability: Until December 31, 2026.

6. Feminoteka Foundation

Scope of assistance:

  • Combating GBV (gender-based violence)
  • Helpline in Polish, Ukrainian, Russian, and English (supportive conversation, social, legal, and psychological consultations)
  • Shelter for women who have experienced violence (mainly Ukrainian women)
  • SafeYou support app
  • Education, training, and workshops

Contact details:

  • In person – Warsaw
  • Online and by phone throughout Poland
  • Office: +48 695 223 184
  • Helpline PL, ENG: 888 88 33 88
  • Helpline UA, RU: 888 88 79 88
  • Email: pomoc@feminoteka.pl
  • feminoteka.pl 

Who is it for? Women* and girls* aged 16+, migrant and refugee women who have experienced violence, including sexual violence

Availability: Ongoing, no end date.

7. Help Now Hub Foundation

    SRHR (Sexual and Reproductive Health and Rights)

    Scope of assistance:

    • Free, anonymous testing for HIV, syphilis, and viral hepatitis (HCV, HBV)
    • Consultations and explanation of treatment regimens for HIV pre- and post-exposure prophylaxis (PrEP and PEP)
    • Online consultations with Ukrainian specialist doctors in various fields (infectious disease specialists, dermatologists-venereologists, neurologists)
    • Psychological support and counseling, closed moderated social media groups, running support groups both online and in person
    • Legal counseling (basic and crisis assistance, as well as referrals to lawyers at partner organizations)
    • Referrals to other specialists depending on needs

    Contact details:

    helpnow.aph.org.ua/

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    +48 539 652 831

    +48 786 640 460

    +48 721 752 114

    +48 575 023 612

    Online/phone services throughout Poland.

    Individual support: Warsaw, Białystok, Bydgoszcz, Toruń, Gdańsk, Chorzów, Zabrze, Wrocław

    Who it’s for:

    Special support is directed at:

    • people living with HIV
    • people interested in HIV prevention (PrEP, post-exposure prophylaxis, testing)
    • people using psychoactive substances, including those participating in opioid substitution therapy (OST) programs
    • people from the LGBTQ+ community
    • people facing difficulties with legalizing their stay, accessing healthcare, or the social support system
    • online medical support (via a platform in Ukrainian)

    Deadline: February 2027